Terms & Conditions

Welcome to Carlinkit Factory. By accessing or using our website, https://bmw.carlinkitfactory.com (the “Site”), you agree to comply with and be bound by these Terms & Conditions and our Privacy Policy. If you do not agree to these terms, please refrain from using our website.

1. General Information

Carlinkit Factory is an e-commerce site offering products related to automotive technology. We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Your continued use of the Site after such modifications constitutes your acceptance of the updated Terms.

2. Products and Availability

The products available on our Site are described with reasonable accuracy, but we do not guarantee that they will be error-free or always available. Product descriptions, pricing, and availability are subject to change without notice.

3. Order Processing and Payment

Orders placed on our website are subject to acceptance by us. We may refuse to accept an order for any reason, including product availability or a mistake in the pricing or description of the product. Payments are processed through secure methods, and we accept various forms of payment.

4. Shipping and Delivery

We offer shipping to various locations. Shipping times and fees may vary depending on your location. Once your order is processed, you will receive an email notification with tracking information.

For any questions regarding your order status, please contact customer support.

5. Customer Support

If you need assistance, our customer support team is available during the following hours:

  • Customer Support Team Working Hours:

    • China Standard Time: 9:00 a.m. to 5:00 p.m. (Monday to Friday)

For inquiries, you can reach us at:

  • Phone Number: +86 13265495364

  • Email Address: service@carlinkitfactory.com

  • Physical Address:
    No. 279 Chiling Road, Chiling Road Street,
    Tianxin District, Changsha City,
    Hunan, 410111, China

6. Returns and Refunds

We accept returns within 30 days of receiving the product. To initiate a return, please contact our customer support team with your order details. Refunds will be processed upon inspection of the returned product and are subject to approval.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Carlinkit Factory will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or services, including but not limited to loss of profits, data, or goodwill.

8. Intellectual Property

All content on the Site, including logos, text, images, videos, and other materials, are the property of Carlinkit Factory and protected by copyright and intellectual property laws. Unauthorized use of any content is prohibited.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the People’s Republic of China. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Changsha, Hunan, China.

11. Contact Information

If you have any questions regarding these Terms & Conditions or wish to contact us for any reason, please reach out to our customer support team using the contact details above.